Why does my order discount or minimum amount use a lower cart total?Because Order promotions are calculated after Product promotions have been applied.28 Oct 2026Knowledge
InformationTitleWhy does my order discount or minimum amount use a lower cart total?Validation StatusValidatedURL Namewhy-does-my-order-discount-use-a-lower-cart-totalSummaryHelp SummaryBecause Order promotions are calculated after Product promotions have been applied.Article CurrencyEUR - EuroArticle DetailsQuestionHelp QuestionWhy does my order discount or minimum amount use a lower cart total than expected?AnswerHelp AnswerBecause Order promotions are calculated after Product promotions. Promotions are applied in this order: Product promotions โ Order promotions โ Shipping promotions ๐ Example: a cart of 100 with a 20% product discount is worth 80 when the order promotion is evaluated. A "Spend 100" threshold will not be reached. Also check: Shipping costs are not counted in the thresholdOnly qualifying products count toward the amountExcluded products are not countedPropertiesArticle Created DateHelp Article Created Date28/10/2026 10:34Created ByKarim Bangoura, 28/10/2026 10:34Last Modified ByKarim Bangoura, 28/10/2026 12:33Last Published Date28/10/2026 12:33