Campaigns & Promotions · Module 01

Campaign Foundations

Understand how campaigns, promotions, and coupons interact across Salesforce Commerce Cloud and learn the operational foundations behind storefront promotional experiences across Teoxane.

Commercial Operations

Campaigns influence live storefront behavior

Across Salesforce Commerce Cloud, campaigns connect multiple operational systems together. Promotions, coupons, scheduling rules, product eligibility, and storefront visibility all interact dynamically to create commercial storefront experiences.

Operational Foundations

Campaigns are operational ecosystems, not isolated configurations

Inside Salesforce Commerce Cloud, campaigns are built through multiple connected operational layers. A campaign may contain promotions, coupons, qualifiers, scheduling rules, and storefront conditions that all work together dynamically.

Because campaigns directly influence live storefront behavior and commercial performance, operational precision and validation are essential before any storefront activation.

Understanding campaign structure and promotional logic

The following operational articles introduce the foundations behind campaigns, promotions, and coupons across Salesforce Commerce Cloud.

Campaigns Overview: How It Works in Salesforce Commerce Cloud Open → What is the difference between a coupon and a promotion? Open → Can a promotion work without a coupon? Open → What is the difference between single code and multiple codes? Open →

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