Why is my discount applied to the wrong products?

Always validate product selection before launching the campaign.

  • 21 May 2026
  • Knowledge

Title
Why is my discount applied to the wrong products?
Validation Status
Validated
URL Name
why-is-my-discount-applied-to-the-wrong-products
Summary
Always validate product selection before launching the campaign.
Article Currency
EUR - Euro

Question

Why is my discount applied to the wrong products?

Answer

This usually happens when:

  • Incorrect SKUs are selected in the promotion
  • Promotion conditions are too broad
  • No qualifier is defined

👉 Always validate product selection before launching the campaign.

Article Created Date
28/04/2026 14:10
Created By
Karim Bangoura, 21/05/2026 14:53
Last Modified By
Karim Bangoura, 21/05/2026 14:54
Last Published Date
21/05/2026 14:54