Campaigns & Promotions · Module 02

Promotions

Learn how storefront promotions are configured across Salesforce Commerce Cloud and understand how promotional logic influences commercial storefront behavior across Teoxane environments.

Commercial Storefront Logic

Promotions define how storefront incentives behave

Across Salesforce Commerce Cloud, promotions drive storefront incentives such as discounts, gifts, thresholds, and commercial offers. These promotional rules directly impact storefront pricing behavior and customer purchasing experiences.

Operational Foundations

Promotional logic combines multiple operational rules together

Promotions are not limited to storefront discounts. Promotional configurations combine qualifiers, conditions, scheduling rules, product eligibility, and customer-facing benefits that all interact dynamically inside Salesforce Commerce Cloud.

Understanding how these rules interact operationally is essential before configuring live storefront campaigns across Teoxane environments.

Related Knowledge Articles

Explore common storefront promotion scenarios

The following operational articles showcase the most common promotional structures used across Salesforce Commerce Cloud storefront campaigns.