Can rewards from different tiers be combined in a tiered promotion?

No. In a tiered promotion, only the highest tier reached applies. It replaces the rewards of the lower tiers.

Example: tiered promotion based on the number of products

• Tier 1: buy 1 → 20% off
• Tier 2: buy 2 → €20 off per product
• Tier 3: buy 3 → free gift

Result in the cart:

• 1 product: 20% off
• 2 products: €20 off per product, the 20% off is no longer applied
• 3 products: free gift only, the €20 off is no longer applied

The same rule applies to tiers based on the cart amount (for example €80 → gift, €140 → €15 off): once €140 is reached, the gift is removed.

How to combine rewards

Create one promotion per reward and assign them to the same campaign:

• Promotion A: €80 or more → 1 gift
• Promotion B: €140 or more → €15 off
• Promotion C: €200 or more → €30 off

Set Exclusivity to No on each promotion so they can be combined. At €200, the customer receives the gift and both discounts.

👉 Always test each threshold in the cart before launch.