• All Business Manager users with access to Merchant Tools → Online Marketing
• Store admins (e-commerce managers of each subsidiary)

A routine or bundle promotion gives a discount only when the customer buys all the products of a defined set.

Examples:

• Buy Serum A + Cream B → 15% off both products
• Buy the 3 products of a routine → 20% off the routine

This is configured as a Product promotion of type With Combination of Products. Each product of the set is listed with its required quantity. The discount applies to the products of the combination.

• The discount applies only if every product of the combination is in the cart, in the required quantity.
• A product missing from the cart, out of stock or offline makes the whole routine unavailable.
• Without Maximum Applications, the routine discount can apply several times if the customer buys the set several times.
• Check Exclusivity: a Global promotion elsewhere will block the routine discount.
• Product promotions are applied before order promotions. An order threshold is calculated after the routine discount.

1. Create the promotion
Go to: Merchant Tools → Online Marketing → Promotions

• Click New
• Enter ID and Name (e.g. the routine name)
• Set Enabled to Yes
• Set Exclusivity according to your compatibility rules
• Click Apply in the General section

2. Configure the promotion rule
In the Promotion Rule section:

• Promotion Class: Product
• Type: With Combination of Products
• Discount: enter the value and select Percent Off (or another discount type)

3. Define the products of the combination
Under Discounted Products:

• Enter the quantity (usually 1)
• Click Edit and select the product (ID equals the SKU)
• Click Add to add the next product of the routine
• Repeat for each product of the set

4. Limit the number of applications (recommended)

• Enter 1 in Maximum Applications → Per Order if the routine discount must apply only once per order

5. Save the rule

• Click Apply at the bottom of the Promotion Rule section

6. Assign to a campaign
Go to: Merchant Tools → Online Marketing → Campaigns

• Create or open the campaign
• Set Start Date and End Date
• Add the promotion in the Experiences section

7. Test

• Add all products of the routine: discount applied
• Remove one product: discount removed
• Add the routine twice: check the number of applications

Procedure Notes

• Several routines can be grouped in the same campaign (e.g. a Holiday campaign with one promotion per routine).
• To offer a gift instead of a discount with a set of products, see the procedures on Gift With Purchase.