Setup

The generated shopper texts of approaching promotions can only be changed by the development team. This procedure explains how store admins request a wording change through the Product Owner.

Approaching promotions tell a shopper which promotions they are close to qualifying for, and how much is still missing. This procedure explains how to configure a promotion in Business Manager so it generates approaching and next-tier suggestions in the cart.

Approaching promotions are controlled per site by six site preferences in Business Manager. This procedure explains how the Product Owner enables the feature and sets its site-level behaviour.

The ApproachingPromoBuildCatalog job keeps the rules used for next-tier suggestions up to date. This procedure explains how the Product Owner switches on the nightly run, checks runs and runs the job manually.

Learn how to adapt a quantity-based promotion when the required quantity can be fulfilled by several alternative products, for example A + B + 2×(C OR D OR E) → GWP.

This procedure explains how to create a campaign where a promotion is automatically applied without requiring a coupon. This type of campaign is typically used for site-wide or broad commercial activations where all customers benefit from the offer.

This procedure explains how to create a tiered promotion campaign in Salesforce Commerce Cloud. This type of campaign applies different rewards based on quantity thresholds, allowing you to progressively incentivize customers to increase their basket size.

Some campaigns require combining two different benefits: A discount (e.g. 15% off) A Gift With Purchase (GWP) Example: Buy any product → get 15% OFF + 1 free cleanser

You must create two separate promotions

This procedure explains how to create a Gift with Purchase campaign in Salesforce Commerce Cloud. This type of campaign allows customers to receive one or multiple bonus products when specific conditions are met, either automatically or by selecting from a list.