Campaigns & Promotions

The generated shopper texts of approaching promotions can only be changed by the development team. This procedure explains how store admins request a wording change through the Product Owner.

Approaching promotions tell a shopper which promotions they are close to qualifying for, and how much is still missing. This procedure explains how to configure a promotion in Business Manager so it generates approaching and next-tier suggestions in the cart.

Approaching promotions are controlled per site by six site preferences in Business Manager. This procedure explains how the Product Owner enables the feature and sets its site-level behaviour.

The ApproachingPromoBuildCatalog job keeps the rules used for next-tier suggestions up to date. This procedure explains how the Product Owner switches on the nightly run, checks runs and runs the job manually.

Configure a Salesforce Commerce Cloud Product Promotion where the purchase of either Product A or Product B together with Product C activates a 20% discount on all products participating in the qualifying combination. The procedure explains how to structure the Discounted Products conditions so Salesforce Commerce Cloud interprets the...

Configure a promotion where customers receive the same free gift when they purchase either one of two predefined product combinations, for example A + B OR C + D.

Configure a Gift With Purchase promotion where customers receive a free bonus product when purchasing two required products plus one of two alternative qualifying products: A + B + (C OR D) → GWP

Learn how to create a Product promotion where customers must purchase one product from each of two predefined product groups to unlock a discount, for example (A OR B) + (C OR D) → 20% OFF.

Learn how to configure a Gift With Purchase promotion where the customer must purchase specific products in different quantities to unlock a free bonus product. This procedure covers the scenario A + B + 2×C → GWP. The promotion only triggers when the basket contains at least 1 unit of Product A, 1 unit of Product B, and 2 units of...

Learn how to adapt a quantity-based promotion when the required quantity can be fulfilled by several alternative products, for example A + B + 2×(C OR D OR E) → GWP.