Setup

  • Manage the ApproachingPromoBuildCatalog Job

    The ApproachingPromoBuildCatalog job keeps the rules used for next-tier suggestions up to date. This procedure is for HQ Super Admins only and explains how to check the daily schedule, run the job manually and review the generated rules.

  • Configure Approaching Promotions Site Preferences

    Approaching promotions are controlled per site by six site preferences in Business Manager. This procedure is for HQ Super Admins only and explains how to enable the feature and set its site-level behaviour.

  • Request a Change to Approaching Promotions Shopper Texts

    The generated shopper texts of approaching promotions can only be changed by the development team. This procedure explains how store admins request a wording change through the Product Owner.

  • Set Up a Promotion for Approaching Promotion Suggestions

    Approaching promotions tell a shopper which promotions they are close to qualifying for, and how much is still missing. This procedure explains how any user with access to Online Marketing configures a promotion so it generates approaching and next-tier suggestions in the cart. Site-level settings and the daily update are managed by HQ...

  • Campaign with No Coupon (Automatic Promotion)

    This procedure explains how to create a campaign where a promotion is automatically applied without requiring a coupon. This type of campaign is typically used for site-wide or broad commercial activations where all customers benefit from the offer.

  • Tiered Promotion Campaign (Buy 1 / Buy 2 / Buy 3 …)

    This procedure explains how to create a tiered promotion campaign in Salesforce Commerce Cloud. This type of campaign applies different rewards based on quantity thresholds, allowing you to progressively incentivize customers to increase their basket size.

  • Gift with Purchase Campaign

    This procedure explains how to create a Gift with Purchase campaign in Salesforce Commerce Cloud. This type of campaign allows customers to receive one or multiple bonus products when specific conditions are met, either automatically or by selecting from a list.

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