Troubleshooting

Promotions must be assigned in the Experiences section.

Yes, this is currently being considered.

Mostly due to configuration you set up

Check both the promotion setup and the cart conditions.

Always validate product selection before launching the campaign.

Always verify coupon, promotion, and campaign are correctly connected.

Campaigns require all elements to be correctly configured to trigger.

Always verify compatibility settings to avoid unexpected discounts.

No, not in our current configuration.

Technically, yes.