This procedure is intended for SFCC administrators responsible for managing product availability and products used in Gift With Purchase (GWP) promotions.

What Is a Non Purchasable Product?

The Non Purchasable option allows a product to remain available and visible on the storefront while preventing customers from purchasing it directly.

This can be used for different types of products, including:

• Samples
• Goodies
• Products reserved for Gift With Purchase (GWP) promotions
• Other products that should remain visible in the catalog and have their own Product Detail Page, but should not be directly added to the cart by the customer

When the product is configured as Non Purchasable, the customer cannot use the regular Add to Cart functionality.

Use With GWP Promotions

This setting is particularly important for products used as part of a GWP promotion.

When such a product is added to the cart through the GWP mechanism, the Non Purchasable configuration prevents the customer from manually increasing its quantity.

The product can therefore participate in the promotion without becoming a freely purchasable item.

Non Purchasable Does Not Mean Hidden

Do not use this setting when the objective is simply to hide a product.

A Non Purchasable product can still:

• Be visible in the catalog
• Have its own Product Detail Page
• Be used as part of a GWP promotion

The setting specifically controls the customer's ability to manually add the product to the cart and increase its quantity when used as a GWP.

Consider the Intended Product Journey

Before enabling the setting, confirm that customers should not be able to purchase the product independently.

1. Access Products

Navigate to:

Products and Catalogs → Products

2. Find the Product

Search for the required product using its:

• Name, or
• ID

Open the product.

3. Lock the Product

If required, click:

Lock

to enable editing.

4. Locate Non Purchasable

Remain in the product's General tab.

Scroll through the product attributes until you locate:

Non Purchasable

5. Enable Non Purchasable

Set:

Non Purchasable = Yes

Use this setting when the product should remain available on the storefront but customers should not be able to add it manually to their cart.

This can apply to samples, goodies, GWP products or any other product following the same business requirement.

6. Save the Product

Click:

Apply

to save the modification.

7. Validate on Staging

Check the product on the Staging storefront.

Confirm that:

• The product remains visible where intended.
• Its Product Detail Page remains accessible when applicable.
• The customer cannot manually add the product to the cart.
• When the product is included through a GWP promotion, the customer cannot manually increase its quantity.

8. Unlock the Product

Once the configuration and validation are complete, click:

Unlock

to release the product for other administrators.

Key principle: Use Non Purchasable when a product should remain visible and usable by controlled mechanisms such as GWP promotions, without allowing customers to freely add it to their cart or increase its promotional quantity.