Campaigns & Promotions

  • Manage the ApproachingPromoBuildCatalog Job

    The ApproachingPromoBuildCatalog job keeps the rules used for next-tier suggestions up to date. This procedure is for HQ Super Admins only and explains how to check the daily schedule, run the job manually and review the generated rules.

  • Configure Approaching Promotions Site Preferences

    Approaching promotions are controlled per site by six site preferences in Business Manager. This procedure is for HQ Super Admins only and explains how to enable the feature and set its site-level behaviour.

  • Request a Change to Approaching Promotions Shopper Texts

    The generated shopper texts of approaching promotions can only be changed by the development team. This procedure explains how store admins request a wording change through the Product Owner.

  • Set Up a Promotion for Approaching Promotion Suggestions

    Approaching promotions tell a shopper which promotions they are close to qualifying for, and how much is still missing. This procedure explains how any user with access to Online Marketing configures a promotion so it generates approaching and next-tier suggestions in the cart. Site-level settings and the daily update are managed by HQ...

  • Create an (A OR B) + C Promotion with 20% OFF All Matching Products

    Configure a Salesforce Commerce Cloud Product Promotion where the purchase of either Product A or Product B together with Product C activates a 20% discount on all products participating in the qualifying combination. The procedure explains how to structure the Discounted Products conditions so Salesforce Commerce Cloud interprets the...

  • Create a GWP Promotion with Different Product Quantity Requirements

    Learn how to configure a Gift With Purchase promotion where the customer must purchase specific products in different quantities to unlock a free bonus product. This procedure covers the scenario A + B + 2×C → GWP. The promotion only triggers when the basket contains at least 1 unit of Product A, 1 unit of Product B, and 2 units of...

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