Configure a Salesforce Commerce Cloud Product Promotion where the purchase of either Product A or Product B together with Product C activates a 20% discount on all products participating in the qualifying combination. The procedure explains how to structure the Discounted Products conditions so Salesforce Commerce Cloud interprets the...
Configure a promotion where customers receive the same free gift when they purchase either one of two predefined product combinations, for example A + B OR C + D.
Configure a Gift With Purchase promotion where customers receive a free bonus product when purchasing two required products plus one of two alternative qualifying products: A + B + (C OR D) → GWP
Learn how to create a Product promotion where customers must purchase one product from each of two predefined product groups to unlock a discount, for example (A OR B) + (C OR D) → 20% OFF.
Learn how to configure a Gift With Purchase promotion where the customer must purchase specific products in different quantities to unlock a free bonus product. This procedure covers the scenario A + B + 2×C → GWP. The promotion only triggers when the basket contains at least 1 unit of Product A, 1 unit of Product B, and 2 units of...
Multiple codes are typically used for influencer or partner campaigns.
A coupon alone does nothing. It must be linked to a promotion through a campaign.
This procedure explains how campaigns are structured and managed in Salesforce Commerce Cloud. It provides a clear understanding of how Coupons, Promotions, and Campaigns interact, and why their configuration order is critical to ensure a campaign functions correctly. This knowledge is required before creating or managing any...